Frequently Asked Questions

Everything you need to know about shopping at Dom Dom

What are your shipping times and costs?

We offer standard shipping which typically takes 3-7 business days. Shipping is free on all orders over $50, while a flat rate of $5.99 applies to smaller orders.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our returns portal to start a request.

Which payment methods do you accept?

Dom Dom accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you ship internationally?

Currently, we only ship within the continental United States. We are working hard to expand our logistics to support international customers in the near future.

How can I contact customer support?

Our support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.